Identify/define and Explain the Significance of the Following: Mussolini

question 85

Essay

Identify/define and explain the significance of the following: Mussolini.

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Definitions:

Self-Esteem Trap

The circumstance that comes from taking a customer’s attack personally and letting it affect your self-esteem.

Customer's Attack

Hostile or aggressive behavior by a customer towards a service provider, often as a result of dissatisfaction.

Self-Esteem

The subjective evaluation of one's own worth based on personal judgments of competence and acceptability.

Cash Prizes

Monetary awards given as recognition of achievement or winning in competition.