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Identify/define and explain the significance of the following: St.Teresa.
Formula Sales Presentation
A structured approach to a sales presentation that relies on a proven sequence of steps designed to guide the potential customer toward a purchase.
Canned Introduction
A pre-scripted and rehearsed opening remark used by salespeople or presenters to start a conversation or presentation.
Open-Ended Question
An open-ended question is designed to encourage a full, meaningful answer beyond a simple yes or no.
Customer Talking Time
The duration or portion of a conversation in which the customer is speaking, often used in sales and service settings to gauge customer engagement and understanding.
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