How Can a Project Manager Support and Encourage Functional Conflict

question 51

Multiple Choice

How can a project manager support and encourage functional conflict?

• A) Conflict should not be encouraged or supported
• B) By asking tough questions and by challenging the rationale behind recommendations
• C) By imposing a solution to the conflict after listening to each party
• D) By negotiating a resolution by reasoning and persuasion
• E) As soon as emotions flare, he or she can intervene and attempt to control conflict because it has become dysfunctional

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Definitions:

Publicizing

The process of promoting or making something widely known to the public, often used in marketing.

One Minute

A brief period of time, specifically sixty seconds, often referenced to emphasize quick or immediate actions or decisions.

Goal Setting

A motivational technique that involves establishing specific, measurable, achievable, relevant, and time-bound objectives to improve performance or achieve certain outcomes.

Multi-source Assessment

An evaluation method that incorporates feedback from multiple sources, such as peers, supervisors, and subordinates, to get a comprehensive view of performance.