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When a Project Manager Attempts to Reduce the Intensity of the Conflict

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Short Answer

When a project manager attempts to reduce the intensity of the conflict by smoothing over differences or interjecting humor, he or she is ___________ the conflict.


Definitions:

Economic Profit

The difference between a firm's total revenues and its total costs, including both explicit and implicit costs, indicating the firm's overall financial gain.

Excess Capacity

A situation where a company or economy can produce more goods than are being demanded, indicating underused resources.

Average Total Cost

Average total cost is the total cost of production divided by the total quantity produced, representing the cost per unit of output.

Economic Profits

The difference between a firm's total revenues and its total costs, including both explicit and implicit costs, indicating surplus beyond the normal profit level.

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