It Appears That the Norms and Values in Tristan's Organization

question 32

Multiple Choice

It appears that the norms and values in Tristan's organization are causing abnormally high levels of conflict that are difficult to resolve.What can Tristan do solve this issue?

• A)increase diversity awareness and skills of organization members
• B)dismiss employees from the organization
• C)increase awareness of the sources of conflict
• D)provide temporary assignments
• E)change the organization's structure or culture

Recognize the expanded view of consumer behavior that includes pre-purchase, purchase, and post-purchase phases.

Describe the importance and application of relationship marketing in building long-term customer relationships.

Understand the impact of societal and cultural factors on consumer behavior including the influence of popular culture and big data.

Discuss the evolution of consumer behavior analysis from buyer behavior to a more comprehensive approach.