Which of the Following Is True About Spoken Communication Electronically

question 47

Multiple Choice

Which of the following is true about spoken communication electronically transmitted over phone lines?

• A)It has the highest information richness as compared to other communication media.
• B)It conveys extensive amounts of information.
• C)Managers do not have access to the tone of voice.
• D)It allows managers to observe body language and facial expressions.
• E)It has the lowest information richness as compared to other communication media.

---

Definitions:

Reality Shock

The feeling of surprise or dismay experienced when encountering situations that are starkly different from what was anticipated.

Socialization

The process by which individuals learn and adopt the norms, values, behaviors, and social skills appropriate to their society or social group.

Role Management

The process of effectively understanding and balancing the multiple roles an individual may have within different contexts.

Organizational Socialization

The method by which new staff members acquire the necessary attitudes, knowledge, skills, and behaviors to operate successfully in a company.