An Organization's Audit Revealed That Its Customer Support System Is

question 44

Multiple Choice

An organization's audit revealed that its customer support system is the least effective department.The customer support system is a major source of the organization's _____ defects.

• A)product
• B)manufacturing
• C)service
• D)distribution
• E)supply

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Definitions:

Non-affiliates

Individuals or entities that are independent of, and not closely related or connected to, another entity or its managerial personnel.

Stock Held

Shares of a company that are owned by an individual or entity, representing a portion of ownership in that company.

Initial Offering

The first sale or issuance of stock by a company to the public, typically referred to as an Initial Public Offering (IPO), marking a company's transition from private to public.

Sarbanes-Oxley Act

A law passed by the U.S. Congress in 2002 aimed at protecting investors from fraudulent financial reporting by corporations.