Which of the Following Is a Potential Outcome When Organizations

question 15

Multiple Choice

Which of the following is a potential outcome when organizations offer a very high level of responsiveness to customers?

• A)Quality of products will become low.
• B)Customer satisfaction will decrease.
• C)Company costs will become too high.
• D)Customer relationship will not improve.
• E)Production costs will decrease.

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Definitions:

Personal Identity

An individual's sense of themselves, incorporating personal values, beliefs, and characteristics that distinguish them from others.

Relational

Pertaining to the connections and relationships between people, emphasizing how these connections influence behaviors and outcomes.

Two-Factor Theory

A theory in psychology proposing that emotional experiences arise from physiological arousal and cognitive labeling of the cause of that arousal.

Passionate Love

An intense emotional state of affection, longing, and sexual attraction between partners.