Examlex
Shannon works for an e-commerce company.Her manager asked her to update the company's global website.To improve the company's global presence, the most important element Ella should focus on is
Excellent
Refers to a high level of quality or superiority.
Emotional Support
Assistance provided through empathy, concern, and understanding to help individuals cope with stress or emotional burdens.
Instrumental Support
Practical assistance or resources provided to individuals to help them fulfill their tasks or achieve their goals.
Service Gaps Model
A framework used to identify and analyze the gap between customer expectations and the actual services delivered, aiming to improve service quality.
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