Which of the Following Revelations from Different Research Studies Came

question 36

Multiple Choice

Which of the following revelations from different research studies came to be known as the Hawthorne effect?

• A)group members subjecting those workers who violate the group norms to sanctions
• B)productivity increasing, regardless of the level of illumination in the workplace
• C)workers concealing the true potential efficiency of a work system to protect their interests
• D)workers' productivity being affected more by the attention received from researchers than by the work setting
• E)employees in a "no-talking" workplace developing ways of talking to one another out of the sides of their mouths

---

Definitions:

Strategic Control

An attempt to make sure that strategies are well implemented and that poor strategies are scrapped or modified.

Top Management

The highest tier of executives and decision-makers in an organization, responsible for setting strategic directions and policies.

Middle Management

A level of management in an organization that is below top executives and above frontline employees, responsible for implementing company policies and strategies.

Focus Strategy

A strategy that concentrates on serving a unique market segment better than anyone else.