Effects That Arise from a New Product or Service That

question 112

Multiple Choice

Effects that arise from a new product or service that increase sales of the firm's existing products or services are referred to as

• A) complementary effects.
• B) substitutionary effects.
• C) sunk effects.
• D) marginal effects.

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Definitions:

Greater Competition

An increase in the level of rivalry between businesses or entities within a market, often leading to improvements in quality, innovation, and customer service.

Going the Extra Mile

Exceeding what is required or expected in effort or action, typically to achieve better results.

Bad News Skills

The skills necessary to deliver bad news to customers but still retain their business and goodwill.

Gossipmongers

Individuals who actively spread rumors or gossip, often enjoying or seeking to stir conflict.