If a Salesperson Learns That a Customer Has Been Lost

question 95

True/False

If a salesperson learns that a customer has been lost to a competitor,it is best to visit the customer and assert that a serious mistake has been made.

---

Definitions:

Functional Costs

Expenses directly associated with the operational activities of a business, such as production, marketing, and distribution.

Functional Revenues

Functional revenues refer to the income generated from the primary activities of a business or organization, directly related to its core operations.

Operational Obstacles

Challenges or barriers that occur during the day-to-day operations of a business, affecting its efficiency and effectiveness.

Incentive Obstacles

These are barriers or challenges to motivating individuals or organizations to achieve desired behaviors or outcomes.