Aaron Is Nervous About Going on His First Sales Call

question 27

Multiple Choice

Aaron is nervous about going on his first sales call.Which of the following would be the best advice to give Aaron?

• A) "Ignore customer objections."
• B) "Focus only on the competition."
• C) "Carefully plan and rehearse the sales call."
• D) "Encourage the customer to buy the product even if it's not needed."
• E) "Schedule the length of each sales call to be no more than 30 minutes."

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Definitions:

Facial Expressions

The movements of the muscles beneath the skin of the face, used as non-verbal communication to convey emotions and reactions.

Posture

The way in which someone holds their body when standing or sitting, often reflecting confidence, attitude, or current state of health.

Vocal Intonations

The variation in pitch while speaking, which can affect the meaning, emotion, or emphasis conveyed by the speaker.

Intrusive Rock

An igneous rock that solidified from magma below Earth’s surface; synonym: plutonic rock.