Joel Recently Attended a Seminar on Improving Listening Skills

question 33

Multiple Choice

Joel recently attended a seminar on improving listening skills.Because of what he learned at the seminar,he is actively trying to hear what the prospect is saying.However,he is not making an effort to understand the prospect's intent.At what level is Joel listening?

• A) Evaluative
• B) Routine
• C) Dynamic
• D) Active
• E) Marginal

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Definitions:

Legal Actions

Activities or measures taken within the framework of the law, including lawsuits, litigations, and other formal legal processes, aimed at resolving disputes or enforcing laws.

Power

The ability or capacity to influence the behavior of others, make decisions, and control resources.

Reluctant

Feeling or showing hesitation or unwillingness to do something.

Advocacy

The act of supporting a cause or proposal; the work of advocating for something.