A Salesperson Can Minimize Exposure to Costly Misrepresentation and Breach

question 70

Multiple Choice

A salesperson can minimize exposure to costly misrepresentation and breach of warranty lawsuits if the salesperson:

• A) never negotiates.
• B) avoids win-win sales situations.
• C) never sells customers more than they want.
• D) thoroughly educates customers before making a sale.
• E) offers opinions when customers ask what results to expect from a product.

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Definitions:

Evidence-based Science

A methodological approach that emphasizes the use of empirical evidence and research in the formation of scientific knowledge and policy-making.

Social Science Research

The systematic investigation of societal and human behavior through quantitative and qualitative methods.

Managers

Individuals in an organization responsible for planning, directing, coordinating, and overseeing the work of others to achieve the organization's goals.

Crowdsourcing

The practice of obtaining information, ideas, input, or funding from a large, typically online, group of people, rather than relying on traditional employees or suppliers.