Which Term Refers to the Process of Helping the Customer

question 84

Multiple Choice

Which term refers to the process of helping the customer achieve strategic goals through use of the seller's good and/or service?

• A) Consultative selling
• B) Transactional selling
• C) Aggressive selling
• D) Telemarketing selling
• E) One-time selling

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Definitions:

Work Schedule

The predetermined days and hours set for employees to perform their job duties, which can vary in flexibility, duration, and structure.

Task Significance

The extent to which a job has a substantial impact on the lives or work of other people, either inside or outside the organization.

Occupational Safety and Health Administration (OSHA)

Labor Department agency responsible for inspecting employers, applying safety and health standards, and levying fines for violation.

Ergonomics

Involves the study and design of equipment and workplaces to fit the user's body and movements, aiming to increase efficiency and reduce discomfort or injury.