Why Is It Difficult to Imitate the Organizational Culture of Firms

question 71

Multiple Choice

Why is it difficult to imitate the organizational culture of firms like Southwest Airlines and Zappos?

• A) Their culture reflects complex relationships with their employees, customers, and suppliers.
• B) They produce products that cannot be copied easily because of their complex designs.
• C) The employees in the organization themselves are unaware of the factors contributing to their organizational culture.
• D) It is not commercially viable for other companies to implement the same culture.

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Definitions:

Elaboration-Likelihood Model

A theory distinguishing two pathways of persuasion: a central route, which involves careful thinking and deliberation, and a peripheral route, which relies on superficial cues.

Peripheral Route

A path of persuasion that involves a respondent's passive engagement, where attitudes or decisions are influenced by superficial cues rather than deep processing of information.

Central Route

A method of persuasion that involves deeply processing the content of a message, considering its arguments and evidence.

Sufficiency Threshold

Sufficiency threshold refers to the minimum level of resources, information, or inputs required to achieve a satisfactory outcome or make a decision.