Which of the Following Statements About Customer Focus Is False

question 45

Multiple Choice

Which of the following statements about customer focus is false?

• A) It must start at the top of the organization.
• B) It is a central part of TQM.
• C) It can be facilitated by soliciting feedback from the customer.
• D) It requires that all employees see the customer as the focus of their activity.
• E) It can be achieved by mass customization.

Understand the variability in the size of sensory neuron receptive fields.

Recognize the specific stimuli that activate different mechanoreceptors.

Distinguish between special senses and general senses based on receptor location and function.

Understand the types and mechanisms of taste receptors, including their sensitivities.

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Definitions:

Coracobrachialis

A muscle in the shoulder that assists with flexion and adduction of the arm at the shoulder joint.

Teres Major

A muscle of the upper limb that assists in rotating the arm and bringing it towards the body.

Deltoid

A large triangular muscle covering the shoulder joint, responsible for lifting the arm and giving the shoulder its range of motion.

Teres Major

A muscle of the upper limb that helps in the rotation and adduction of the arm.