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A vital source of information about the causes of poor quality are the firm's own employees.
Q7: Cellular phone service providers often sell the
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Q30: Shortly after the small island of Balamia
Q34: A telecommunications firm develops new wireless cellular
Q38: Six Sigma is a quality and efficiency
Q42: Wal-Mart is a large,complex organization.It most likely
Q52: Black and Decker,Capitol One,Gillette,and Unilever are all
Q52: Horizontal integration may be thought of as<br>A)
Q55: The Icarus paradox suggests that<br>A) companies should