Customer Responsiveness Includes Which of the Following

question 80

Multiple Choice

Customer responsiveness includes which of the following?

• A) Identifying and satisfying customer needs
• B) Improving the quality of a company's products
• C) The willingness to customize products for customers
• D) Superior product design
• E) All of these

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Definitions:

Cognitive Skills

Mental abilities and processes related to knowledge, reasoning, memory, attention, and problem-solving.

Decision Making

The cognitive process of selecting a course of action from among multiple alternatives.

Multisource Feedback Programs

Multisource feedback programs involve collecting performance evaluations from various sources, including peers, subordinates, and superiors, to provide a comprehensive view of an individual's performance.

Accurate Knowledge

Information that is correct, precise, and true to its nature.