To Maintain Its Core Competency of Providing a Superior Customer

question 27

Multiple Choice

To maintain its core competency of providing a superior customer experience in the face of explosive growth,Zappos split the organization into 10 standalone units.Which of the following does this scenario best illustrate?

• A) how an organization accommodates strategy implementation through a flexible organizational structure
• B) how strategy implementation has an effect on resource allocation and power distribution
• C) how an organization demonstrates organizational inertia, and therefore sets the stage for the firm's subsequent failure
• D) how an organization optimizes its organizational structure to the current situation

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Definitions:

Newly Renovated Home

A residential property that has undergone significant updates, improvements, or restructuring to enhance its functionality, aesthetic appeal, or safety standards.

Ongoing Headaches

Recurrent or continuous head pain that may require medical attention to diagnose and manage.

Furnace

A device used for high-temperature heating, commonly powered by gas, oil, electricity, or wood.

Urinary Tract Infection

An infection involving the kidneys, ureters, bladder, or urethra, predominantly caused by bacteria, leading to symptoms like pain during urination and increased frequency of urination.