For Firms Such as CarMax,information Systems Have Been a Source

question 32

Multiple Choice

For firms such as CarMax,information systems have been a source of competitive advantage.Their proprietary information system captures,analyzes,interprets,and disseminates information about all cars on the CarMax lot.Which of the following can be attributed to this information system?

• A) decrease in uncertainties in hard to forecast areas such as inventory management
• B) decrease in operational efficiency
• C) reduced customer service
• D) decrease in sales

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