DrAznuck Is a Professor of Information Systems at Mountain Home

question 35

Multiple Choice

Dr.Aznuck is a Professor of Information Systems at Mountain Home University.She was asked to be a beta tester for the latest version of Microsoft Office a year before it was released because she tends to use such programs in an advanced way and often develops her own solutions to problems with the programs.She made several suggestions for its improvement.She would be called a(n)

• A) lead user.
• B) alpha user.
• C) expert technician.
• D) consumer advocate.

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Definitions:

Persuasive Message

A type of communication aimed at influencing the attitudes, beliefs, or behaviors of others through factual evidence and logical arguments.

Supplier Obligations

The responsibilities and duties a supplier has towards their customers, such as providing products or services that meet agreed-upon standards.

Non-routine Results

Outcomes or findings that are unexpected or differ from usual patterns or trends.

Emotional Level

Refers to the intensity of feelings or emotions evoked in communication or interaction.