Managers Ask If They Can Retain Existing Customers and Improve

question 37

Multiple Choice

Managers ask if they can retain existing customers and improve targeted coverage of existing and similar new customers,without innovation.Which of the following points about managing risk relates to this question?

• A) Get the most out of minimum innovation
• B) The point of innovation is growth
• C) Incremental product innovations can be particularly good at locking in existing customers
• D) Incremental innovations can generate more revenue gain or cost savings with less risk than radical ones

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Definitions:

Production Process

The series of steps or actions taken to transform raw materials into finalized products.

Regulatory Environment

The collection of laws, regulations, and guidelines that govern how businesses operate, impacting various sectors differently.

Operating Segment

A component of a business that engages in business activities which may earn revenues and incur expenses, and for which separate financial information is available.

Operating Segments

Parts of a business for which financial information is available and evaluated by the chief decision maker for purposes of resource allocation and performance assessment.