The Link Between Short-Term and Long-Term Objectives Should Resemble ________

question 46

Multiple Choice

The link between short-term and long-term objectives should resemble ________ through the firm from basic long-term objectives to specific short-term objectives in key operation areas.

• A) Cascades
• B) Building blocks
• C) Small barriers
• D) Fences

Interpret control limits and their importance in process control.

Understand the use of run charts and control charts in monitoring process quality.

Recognize the differences between quality control attributes and variables.

Calculate and interpret control limits for quality control charts.

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Definitions:

Peter Principle

A theory suggesting that people are promoted to their level of incompetence in a hierarchical organization.

Primacy Effect

The tendency to remember and give greater importance to information that is encountered first in a sequence.

Self-Serving Bias

A common cognitive bias where individuals attribute positive events to their own character but attribute negative events to external factors.

Actor-Observer Effect

A cognitive bias in which people tend to attribute their own actions to external circumstances but attribute others' actions to their personalities or character.