Company X's Principal Strength Is Its Inbound and Outbound Logistics

question 16

Multiple Choice

Company X's principal strength is its inbound and outbound logistics system; its relative weakness,however is after-sales service.Its competitor,Company Y,however is often plagued with lagging shipments and an inflexible distribution setup.Company Y remains successful because it maintains a fully staffed service department and as a result the company is known for its dependable service._______ allows them to identify ways to build on relative strengths and avoid dependence on capabilities at which the other firm excels.

• A) Industry comparison
• B) Benchmarking
• C) Past performance comparison
• D) Disaggregating

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Definitions:

Credit Balance

The amount of money that a party has available for spending, which is credited to their account.

Cycle Billing

A billing practice where customers' bills are produced at different times during the month based on a predetermined schedule or cycle.

Collection Agency Transaction

The process or action where a business specializing in collecting debts manages or conducts a financial operation, usually the collection of overdue accounts.

Cycle Billing

Cycle Billing is a process where bills are generated for different groups of customers at various times during the month, rather than all at once.