Managing Consumer Trust Is a Challenge for Ebusinesses

question 87

Multiple Choice

Managing consumer trust is a challenge for ebusinesses.Which of the following is a good way to build trust when working with customers over the Internet?

• A)Be accessible to communicate in-person.
• B)Be available to communicate in-person.
• C)Use customer testimonials that link to your client website.
• D)All of these.

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Definitions:

Medication Administration Record (MAR)

A detailed report used in healthcare settings to document all drugs given to a patient.

Medical Record

A comprehensive document containing a patient’s health history, treatment plans, and medical interventions.

Written Care Plan

A detailed agreement documenting the management and treatment of a patient or resident, typically in a healthcare setting.

Focus Charting

A method of charting that uses key words or foci to describe what is happening to the client