What Supports Back-Office Operations and Strategic Analysis and Includes All

question 4

Multiple Choice

What supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers?

• A) Analytical CRM
• B) Operational CRM
• C) Personalization
• D) All of these

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Definitions:

Adjusted Trial Balance

A financial statement that lists all the accounts and balances after adjustments have been made.

Partial Worksheet

A tool in accounting that shows a portion of the ledger accounts for a specific purpose, not a full financial statement.

Adjusted Trial Balance

The adjusted trial balance is a list of all the accounts of a company, showing the balances after adjustments have been made for accruals, prepayments, depreciation, and other accounting adjustments.

Unadjusted Trial Balance

A list of all the general ledger accounts along with their balances at a particular date before any adjustments are made for the end-of-period accounting.