What Supports Back-Office Operations and Strategic Analysis and Includes All

question 4

Multiple Choice

What supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers?

• A) Analytical CRM
• B) Operational CRM
• C) Personalization
• D) All of these

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Definitions:

Modes of Thinking

The various ways in which individuals process information, make decisions, and solve problems.

Modes of Acting

Different styles or methods through which individuals can express themselves or perform tasks.

Modes of Interacting

Different ways people communicate and engage with each other, often determined by context, culture, or personal preference.

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors.