Which of the Following Is Not a CRM Industry Best

question 12

Multiple Choice

Which of the following is not a CRM industry best practice?

• A) Define information needs and flows.
• B) Build an integrated view of the customer.
• C) Scalability for organizational growth.
• D) Implement using the big-bang approach.

---

Definitions:

Larger Cost Centre

An organizational unit or function within a business responsible for managing significant cost allocations for monitoring and optimizing resource usage.

AASB 6/IFRS 6 Disclosure

Requirements related to the exploration for and evaluation of mineral resources, detailing financial reporting standards for these activities.

E&E Assets

Exploration and Evaluation Assets, specific to the extractive industries, representing capital expenditures on the exploration and evaluation of mineral resources.

Pre-exploration Costs

Expenses incurred before the actual exploration activity begins, such as for initial research or permitting.