Which Term Is Used to Describe the Ease with Which

question 102

Multiple Choice

Which term is used to describe the ease with which people perform transactions and/or find information?

• A) Usability
• B) Customer satisfaction
• C) Financial
• D) Conversion rates

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Definitions:

Obedience

A form of social influence where an individual acts in response to a direct order from another individual, who is usually an authority figure.

Hideous Crimes

Acts that are particularly shocking due to their gruesome, violent, or morally reprehensible nature.

Rebellion

An act of violent or open resistance to an established government or ruler.

Fundamental Attribution Error

The tendency to overestimate the influence of personality and underestimate the influence of situational factors when explaining other people's behavior.