What Type of Metrics Includes Number Back Order,customer Order Promised

question 37

Multiple Choice

What type of metrics includes number back order,customer order promised cycle time,and customer order actual cycle time?

• A) CRM metrics
• B) SCM metrics
• C) BPR metrics
• D) ERP metrics

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Definitions:

Diversity Program

A set of policies and practices aimed at promoting and embracing differences in ethnicity, gender, age, national origin, disability, sexual orientation, education, and religion among members of an organization.

Organization

An administrative and functional structure, such as a business or institution, consisting of individuals working together to achieve common goals.

Company Culture

The shared values, beliefs, and practices that characterize an organization and influence its work environment.

Retention

Refers to the ability of an organization to retain its employees over time.