The Balanced Scorecard Was Developed by Drs

question 39

Multiple Choice

The balanced scorecard was developed by Drs.Robert Kaplan of the Harvard Business School and David Norton.Which systems does the balanced scorecard measure?

• A)CRM and ERP
• B)BPR and ERP
• C)SCM and ERP
• D)SCM and CRM

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Definitions:

Creep Feature

A function in some automatic transmissions allowing the vehicle to move slowly forward or backward without pressing the gas pedal.

Eaton Wet Clutch

A type of clutch system designed by Eaton that uses fluid to transmit power, often used in heavy-duty applications.

DM Centrifugal Clutch

A type of automatic clutch that uses centrifugal force to engage the gears as the engine's RPM increases.

Lowest Rpm

Refers to the minimum revolutions per minute at which an engine, machine, or device operates effectively without stalling.