What Is a Business Process

question 41

Multiple Choice

What is a business process?

• A) The analysis and redesign of workflow within and between enterprises.
• B) A standardized set of activities that accomplish a specific task, such as processing a customer's order.
• C) Integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise-wide information on all business operations.
• D) None of these.

Understand the significance of aligning training plans with business strategy and stakeholder involvement.

Identify the drawbacks and limitations of task analysis and how they can impact training effectiveness.

Appreciate the importance of a comprehensive approach in collecting data for needs analysis.

Understand the role of person analysis in identifying training needs.

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Definitions:

Visual Cliff

An experimental setup used to study depth perception and fear of heights in infants, involving an apparent, but safe, drop-off.

Good-natured

Possessing a pleasant, friendly, and easygoing personality.

Secure

Relating to being free from danger or threat, often used in the context of data protection or emotional safety.

Intonation

The variation in pitch while speaking, which can affect the meaning of words and convey emotions or attitudes.