What Is a Business-Facing Process

question 51

Multiple Choice

What is a business-facing process?

• A) A standardized set of activities that accomplish a specific task, such as processing a customer's order.
• B) The result in a product or service that is received by an organization's external customer.
• C) An invisible process to the external customer but essential to the effective management of the business which includes goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.
• D) The attempts to understand and measure the current process, and make performance improvements accordingly.

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Definitions:

Subsidiary

A company controlled by another company, often referred to as the parent company, through ownership of a majority of its voting stock.

Sub-subsidiary

A company controlled by a subsidiary of another company, creating a tiered structure of corporate ownership and governance.

Subsidiary Company

A company that is controlled by another company, usually referred to as the parent company, through ownership of more than half of its voting stock.

Parent Company

A corporation that owns controlling interest in one or more other companies, referred to as subsidiaries.