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________________-Facing Processes Are Invisible to the External Customer but Essential

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Short Answer

________________-facing processes are invisible to the external customer but essential to the effective management of the business and include goal setting,day-to-day planning,performance feedback,rewards,and resource allocation.


Definitions:

Target Markets

Target markets are specific groups of potential customers that a business aims to attract and sell to, identified by characteristics like demographics, interests, and behaviors.

Promotion Strategy

Tactics and methods used by a business to promote and bring greater awareness to its products or services.

Market Testing

The process of evaluating consumer response to a product or service in a specific market before a full-scale launch.

Aggressive Salespeople

Sales professionals who use assertive and often pushy techniques to close deals or secure clients.

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