MIS Can Add Value to Both Primary Activities and Support

question 78

Multiple Choice

MIS can add value to both primary activities and support activities in the value chain.Which of the following is not an example of a company adding value by using MIS in a primary activity?

• A) Scottrade Corp. creating an online system for employees to track paychecks, benefits, the wellness-rewards program, and other employee benefit items.
• B) A system for the sales and marketing departments to track specific sales targets and follow-up processes.
• C) An easy electronic survey to be sent to the customer right after a service is completed.
• D) Royal Crest Dairy placing their order and delivery system on an easily accessible Web portal so customers can track delivery status.

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Definitions:

Home Life

The part of a person's life that involves their domestic environment and activities, including family relationships and home management.

Individual-Organization Relationship

The dynamic between an individual employee and their workplace, encompassing aspects like engagement, loyalty, and productivity.

Employee's Ability

The skills, knowledge, and competencies that an employee possesses, which enable them to perform their job effectively.

Complexity

The quality of a system characterized by nonlinear, noncausal outcomes. One cannot predict the endpoint of a complex system from its starting point.