Which of the Following Is an Example of a Goods

question 46

Multiple Choice

Which of the following is an example of a goods or a service?

• A) Dental/Medical Records
• B) DVDs
• C) Downloadable MP3s
• D) All of these

Identify reasons for the success or failure of social media campaigns.

Understand the significance of Forrester's Social Technographics Model in gauging the usefulness of social media for building customer relationships.

Recognize the diverse microblog user types as defined by the Pew Research Center.

Interpret the role of Forrester's Social Technographics Model in assessing social media as a channel for customer support.

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Definitions:

Public Policy

Guiding principles and philosophies that underlie the laws and actions of a government, aimed at ensuring the public's general welfare.

Unenforceable

A term applied to a contract that, because of a law, cannot be enforced by the courts.

Substantive Unconscionability

Unconscionability that derives from one-sided, unjust, or overly harsh substance in a contract.

Maximum Interest Rate

The highest rate of interest that can be charged on loans or credit, often regulated by law to prevent usury.