What Is a Business Process

question 8

Multiple Choice

What is a business process?

• A) A standardized set of activities that accomplish a specific task, such as processing a customer's order.
• B) The result in a product or service that is received by an organization's external customer.
• C) An invisible process to the external customer but essential to the effective management of the business which includes goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.
• D) The attempts to understand and measure the current process, and make performance improvements accordingly.

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Definitions:

Denominator

The bottom part of a fraction that shows into how many parts the whole is divided.

Comprehensive Income

The total change in equity for a reporting period other than from transactions with owners, including all revenues, gains, expenses, and losses.

Bonus Issue

An issue of shares to existing shareholders in proportion to their current shareholdings at no cost to the shareholders.

Ordinary Shares

Equity shares that represent a portion of a company's capital, entitling holders to vote and share in the profits.