What Is a Business Process

question 8

Multiple Choice

What is a business process?

• A) A standardized set of activities that accomplish a specific task, such as processing a customer's order.
• B) The result in a product or service that is received by an organization's external customer.
• C) An invisible process to the external customer but essential to the effective management of the business which includes goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.
• D) The attempts to understand and measure the current process, and make performance improvements accordingly.

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Definitions:

Oedipus Complex

A Freudian theory referring to a child's feelings of desire for their opposite-sex parent and jealousy and rivalry with their same-sex parent.

Projective Testing

A type of personality test in which the individual interprets ambiguous stimuli, revealing hidden emotions and internal conflicts.

Subjective Interpretation

The personal, individual analysis or perception of a particular event, object, or situation, based on one's own experiences and biases.

Thematic Apperception Test

A projective psychological test wherein respondents reveal their underlying motives, concerns, and way of viewing the world through the stories they make up about ambiguous pictures.