What Is a Business Process

question 8

Multiple Choice

What is a business process?

• A) A standardized set of activities that accomplish a specific task, such as processing a customer's order.
• B) The result in a product or service that is received by an organization's external customer.
• C) An invisible process to the external customer but essential to the effective management of the business which includes goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.
• D) The attempts to understand and measure the current process, and make performance improvements accordingly.

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Definitions:

Business Communication

The exchange of information and ideas between individuals or groups within a commercial context, using various modes and channels to achieve specific organizational goals.

Communication Networks

Systems of interconnected devices or nodes that enable the exchange of data and information.

Encounter Groups

A form of group therapy where participants interact with each other in order to enhance emotional understanding and personal growth.

Present Behavior

The actions or conduct displayed by an individual at the current moment.