The Reason for Failure of Quality Improvement Efforts Is

question 49

Multiple Choice

The reason for failure of quality improvement efforts is

• A) managers continue to focus on short-term financial results.
• B) managers instinctively blame employees when there is a quality failure.
• C) managers interfere with teamwork.
• D) all of the above.

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Definitions:

Obedience

The act of following instructions or complying with commands, norms, or laws.

Individualism

Giving priority to personal goals rather than to group goals; emphasizing values that serve the self, such as feeling good, striving for personal distinction and recognition for achievement, and asserting independence.

Interdependence

The mutual reliance between two or more entities, where each is dependent on the other for certain needs or outcomes.

Independence

The state of being self-reliant and free from external control or support.