The Cost of Developing and Conducting a Training Program for Employees

question 9

Multiple Choice

The cost of developing and conducting a training program for employees to help them manage the quality of their work best fits with

• A) internal failure cost.
• B) external failure cost.
• C) appraisal cost.
• D) prevention cost.

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Definitions:

Normal Distribution

A bell-shaped curve that represents the distribution of many types of data where most values cluster around a central mean and probabilities for values taper off equally in both directions.

Probability of Success

The likelihood that an action, experiment, or event will produce a desired outcome, often used in the context of statistical experiments.

Binomial Distribution

A probability distribution that summarizes the likelihood that a value will take one of two independent states across a number of observations or trials.

Normal Approximation

A method used in statistics where a normal distribution is used to approximate a different, often more complex, distribution under certain conditions.