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Managing Quality in a Lean System

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Managing quality in a lean system


Definitions:

Public Sector

The public sector comprises government-run organizations, agencies, and companies, providing services like education, healthcare, and infrastructure to the public.

Insourcing

The practice of performing business functions or services within a company using its own staff and resources, as opposed to outsourcing.

Outsourcing

The business practice of hiring third parties to perform services or create goods that were traditionally performed in-house.

Make or Buy

A decision-making process used by companies to determine whether they should produce goods internally or purchase them from an external supplier.

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