Which of the Following Is NOT Included in Internal Service

question 6

Multiple Choice

Which of the following is NOT included in internal service quality in the service profit chain?

• A) Workplace design
• B) Job design
• C) Employee selection
• D) Product design

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Definitions:

Aggregate Demand

Overall market demand for goods and services in an economy, determined at a prevailing comprehensive price level for a certain duration.

Equilibrium Output

The level of output where the quantity of goods produced equals the quantity of goods consumed, resulting in market equilibrium.

Potential Output

The maximum amount of goods and services an economy can produce when it is most efficiently utilizing all its resources.

Actual Output

The real quantity of goods and services produced by an economy or firm at a given period, regardless of capacity.