The First Step in Quality Function Development Is to Determine

question 38

True/False

The first step in quality function development is to determine the customer attributes.The second step in QFD is to translate the customer attributes into target values.

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Definitions:

Normative Statement

A statement that expresses a value judgment or opinion, indicating what ought to be rather than what is empirically observable.

Unemployment Rate

The percentage of the labor force that is jobless and actively seeking employment.

Positive Economics

The branch of economics that focuses on factual and cause-and-effect relationships, avoiding value judgments about what ought to be.

Prescriptions

Authorized orders for medication given by a licensed healthcare professional, allowing a patient to be provided medicine.