Which of the Following Statements About Operations Objectives Is NOT

question 10

Multiple Choice

Which of the following statements about operations objectives is NOT true?

• A) Focusing attention on improving quality frequently results in lower costs.
• B) Reducing costs often causes improvement in quality.
• C) Each of the operations objectives can be improved nearly simultaneously.
• D) Reducing the time necessary to produce and deliver a product will result in greater flexibility.

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Definitions:

Functional Fixedness

A cognitive bias that limits a person to using an object only in the way it is traditionally used, preventing them from seeing potential alternative uses.

Mental Set

A tendency to approach situations in a certain way because that method worked in the past, possibly hindering the ability to find alternative solutions.

Cognitive Map

A mental representation of the layout of one’s environment.

Confirmation Bias

The tendency to search for, interpret, favor, and recall information in a way that confirms one's preexisting beliefs or hypotheses.