When "Putting a Test to the Test" and Researching Published

question 114

Multiple Choice

When "putting a test to the test" and researching published guidelines from professional associations regarding the use of a particular test for a particular objective,a test user is MOST likely to find that the guidelines recommend

• A) "bending the rules" of test administration as specified in the test manual.
• B) interpreting the test using the norms developed for a different test.
• C) the use of additional measurement tools along with the test.
• D) testing all assessors on their proficiency with the instrument.

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Definitions:

Customer Satisfaction

A measurement of how products and services supplied by a company meet or surpass customer expectation.

Brand Loyal

The tendency of consumers to continuously purchase one brand's products over the competition.

Environmental Scanning

is the process of systematically gathering information about the external environment to identify potential threats and opportunities.