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question 11

True/False

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Assess for complications in patients with specific chronic illnesses, such as amyotrophic lateral sclerosis and chronic kidney disease.

Recognize the need for referral and further investigation when common symptoms like swollen nodes and fatigue present.

Understand the causes of fatigue, including treatment-related causes.

Identify appropriate self-reporting tools for assessing fatigue in patients with chronic conditions.

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Definitions:

Relationship-building Tactic

Strategies or actions taken to establish, maintain, or strengthen positive relationships with others.

Narcissists

Individuals who have an excessive interest in or admiration of themselves, often lacking empathy for others.

Proactive Customer Service

A customer service approach that anticipates and addresses customer needs and problems before they arise or escalate.

Uncivil Toward Coworkers

Behavior that shows a lack of respect or consideration for colleagues in the workplace, often manifesting as rude or discourteous actions.