Examlex
The table below shows hypothetical prices for a particular anatomy textbook at a university bookstore over several years.
TABLE 2-4
-Refer to Table 2-4.Assume that 2012 is used as the base year,with the index number = 100.The value of the index number in 2015 is calculated as follows:
Material and Human Resources
The tangible resources (like equipment and raw materials) and the workforce needed to carry out organizational operations.
Internal and External Customers
Refers to the individuals or entities within (internal) and outside (external) an organization that receive and are affected by its services or products.
Kaoru Ishikawa
A prominent Japanese organizational theorist and quality management innovator best known for developing the Ishikawa or fishbone diagram as a tool for quality control and problem-solving.
Customer
An individual or entity that purchases goods or services from a business.
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