Examlex

Solved

After Securing a Customer Contact for a New IT Router

question 169

Multiple Choice

After securing a customer contact for a new IT router product,Mike,the salesperson,passes along her name to Michelle,who discusses technical details with the customer contact to understand what exactly is needed.Michelle is likely a(n) :


Definitions:

Emotional Intelligence

Emotional Intelligence is the ability to recognize, understand, manage, and reason with emotions in oneself and others.

Kahneman

Daniel Kahneman is a psychologist known for his work in the psychology of judgment and decision-making, as well as behavioral economics, for which he was awarded the Nobel Prize in Economic Sciences.

System 1 Processes

Intuitive, automatic, immediate, and effortless thinking processes, as defined by psychologist Daniel Kahneman.

Instinctual

Relating to or based on instinct, innate and automatic responses to stimuli.

Related Questions