Examlex
After securing a customer contact for a new IT router product,Mike,the salesperson,passes along her name to Michelle,who discusses technical details with the customer contact to understand what exactly is needed.Michelle is likely a(n) :
Emotional Intelligence
Emotional Intelligence is the ability to recognize, understand, manage, and reason with emotions in oneself and others.
Kahneman
Daniel Kahneman is a psychologist known for his work in the psychology of judgment and decision-making, as well as behavioral economics, for which he was awarded the Nobel Prize in Economic Sciences.
System 1 Processes
Intuitive, automatic, immediate, and effortless thinking processes, as defined by psychologist Daniel Kahneman.
Instinctual
Relating to or based on instinct, innate and automatic responses to stimuli.
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