All of the Following Are Examples of a Behaviourally Related

question 204

Multiple Choice

All of the following are examples of a behaviourally related sales objective,except:

• A)to improve communication skills
• B)to increase product knowledge
• C)to improve selling skills
• D)to provide a lower level of customer service

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Definitions:

Forgetting Occurs

The process through which a person loses the ability to recall or recognize previously learned information or past experiences.

Electroconvulsive Shock Therapy

A psychiatric treatment in which seizures are electrically induced in anesthetized patients for therapeutic effect.

Anterograde Amnesia

A condition that prevents an individual from forming new memories after the onset of the amnesia.

Retrograde Amnesia

A loss of memory-access to events that occurred or information that was acquired before an injury or the onset of a disease.